Our ambition is always to deliver as soon as possible
Customer Service
Customer Service
Hi, How can we help you?
Below, we have compiled information about common inquiries. In our FAQ section, you will find answers to frequently asked questions
If you cannot find the information you need you can can send us a message. Please click on “Contact Us” and fill out the form. We will respond as soon as possible.
Our Customer Support Manager, Alexandra, wish you a wonderful day.
Contact Us
Click here to open Contact form
We do our best to respond as fast as possible, usually within 2 - 5 weekdays.
We currently do no have a support phone number.
Frequenty asked questions about our products
Do you have an issue you want to report?
Beware of fake websites
Guides
Services
How to get your items repaired
Register your boots for our warranty
Need a custom-made trekking boot?
Buy and sell your used products